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Verly Optical

Help

How can we help?

How to buy your glasses

You can do it all from your phone in a few minutes.

  1. Go to Frames and use the filters (shape, color, size) to find yours.
  2. Open the frame, pick a color and tap "Choose my lenses".
  3. Add your prescription (type it or upload a photo).
  4. Choose your vision type, lens material and any coatings.
  5. Review the summary, add to cart and pay with card, Apple Pay or Google Pay.
Shop frames →

How to add lens coatings

Each coating is an add-on to the price of your glasses. You see the total before paying.

  1. Open a frame and tap "Choose my lenses".
  2. In the Filters step pick what you want: anti-reflective, Blue Light Comfort, photochromic and more.
  3. Example: add anti-reflective for $11 more or photochromic for $49 more.
  4. The price updates instantly in the summary.
See all lenses and coatings →

How to enter your prescription

You have three options. If you are unsure, we review your prescription before making your lenses.

  1. Type it: enter SPH, CYL, AXIS, ADD and PD for each eye exactly as they appear on your prescription.
  2. Upload a photo: take a picture of your prescription, or upload a PDF or a screenshot.
  3. Add it later: keep choosing your lenses and add your prescription before you pay.

Bifocal or progressive: how to choose

If you need to see far and near, you have two options.

  1. Bifocal (+$49): two zones, one for distance and one for reading, with a visible line.
  2. Progressive (+$89): every distance in one lens, with no visible line.
  3. Choose it in the Vision step when customizing your lenses. The price is added to your glasses.
More about progressive lenses →

Guarantee and returns

Shop with confidence.

  1. 30-day guarantee: if your prescription isn’t right or you can’t adapt, we remake your lenses free.
  2. 30-day returns: full refund and a free prepaid return label.
  3. Manufacturing defects: we replace your frame or lenses at no cost.
  4. Free shipping on orders over $70.
Read the full policy →

Still have questions?

Message us and we’ll help you in English or Spanish.

support@verlyoptical.com